Ask A Librarian
Ask brief research questions through this real-time chat service. When a USF library staff member is unavailable, you will be connected to a librarian from another institution.
Our chat service is offline.
Please email the Reference Department for assistance.
The chat service is closed on New Year's Day (January 1), Independence Day (July 4), Thanksgiving Day (varies), and Christmas Day (December 25).
Email A Question
We'll respond by the end of the next business day, excluding holidays and breaks. Choose from the following:
- Research Questions, including database searching and instruction.
- Access and Borrowing Questions, including home delivery, reserves, and interlibrary loan.
- Special Collections Questions, including University Archives and rare books.
- Report A Problem, including database access issues.
Visit the Reference Desk
Drop by the Reference Desk for immediate research help from a librarian or student assistant during Reference & Research Services hours.
Visit the Circulation Desk for questions about borrowing and renewing, home delivery, fines, reserves, interlibrary loan, and library access during Gleeson Library hours.
Both desks are on the 1st floor of the library.
Schedule An Appointment
Meet with a librarian in-person at Gleeson Library or online via Zoom for in-depth help with your research.
Text Message (SMS)
Text us from your mobile device at 415-255-5591.
Frequently Asked Questions
Library Systems Status
See the current status and scheduled maintenance of library systems and online resources.