Ask A Librarian

24/7 Instant Message

Ask brief research questions through this real-time chat service. When a USF library staff member is unavailable, you will be connected to a librarian from another institution.

Our chat service is offline.

Please email the Reference Department for assistance.

The chat service is closed on New Year's Day (January 1), Independence Day (July 4), Thanksgiving Day (varies), and Christmas Day (December 25).


Email A Question

We'll respond by the end of the next business day, excluding holidays and breaks. Choose from the following:


Schedule An Online Appointment

Meet with a librarian via Zoom for in-depth help with your research.


Text Message (SMS)

Text us from your mobile device at 415-255-5591.



Call the Reference Desk with your research questions: (415) 422-2039 during Reference & Research Services hours.

Call the Circulation Desk with questions about borrowing and renewing, home delivery, fines, reserves, interlibrary loan, and library access: (415) 422-2662 during Building Access hours.




Frequently Asked Questions


Library Systems Status

Systems Status

See the current status and scheduled maintenance of library systems and online resources.